At Legl, we’re committed to providing you with the best possible support. If you need assistance over the phone, you can request a callback by following these simple steps:
Step 1: Request a callback via Live Chat
Visit our Live Chat support portal via the bubble at the bottom right hand corner of your screen and navigate to the ‘Request a callback ☎️’ element.
Step 2: Provide us with your details
Provide us with as much information as possible to support with your query promptly, including:
Your full name
Your email address
Your phone number
A brief description of your query
Your preferred callback time (if applicable)
Step 3: Submit Your Request
Once you’ve entered your details, click ‘Send’. You’ll receive a confirmation message acknowledging your request.
Our team will call you back within the next 3 working hours.
Step 4: Receive a Callback
A member of our Support Team will call you within 3 working hours to assist you with your query. If we’re unable to reach you, we’ll follow up via email with alternative options.
Additional Information
Callbacks are available during our support hours: Monday-Friday 9AM to 6PM.
If your query is urgent, please check our Help Centre for immediate assistance or use our live chat feature.
If you need to reschedule your callback, reply to your confirmation message with your updated availability.
If you have any questions, feel free to reach out to our Support Team.